LEDEWIRE PRIVACY POLICY
Last Updated: June 12, 2026
This Privacy Notice for Relight Media Inc. (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Visit our website at http://www.ledewire.com, any of its subdomains, or any website of ours that links to this Privacy Notice
Use our Services through API connections or a third-party large language model, AI agent, chatbot, or automated conversational interface (“AI Assistant”)
Engage with us in other related ways, including any sales, marketing, or events
For residents of California, please see our Notice at Collection below.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and notices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@ledewire.com.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect may include the following:
names
email addresses
debit/credit card numbers
billing addresses
passwords
date of birth
account history, account configurations or user preferences
free-form information you provide to us in your communications with customer support, or in response to feedback surveys, or that you provide to us through the AI Assistant
social media account information, if you engage with or interact with us through social media platforms
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice at: https://stripe.com/privacy.
Writers / Publishers. If you have a writer account, then we may collect tax reporting and identity verification information, including social security and/or employer identification number, bank account information, and/or copies of your official government identification, for us to comply with our legal and regulatory obligations. We will also collect any of your personal information that may be attached to or form a part of your Contributions (e.g., name used in bylines).
We do not collect or process sensitive personal information for purposes of inferring characteristics about our users.
We may collect and use aggregated and de-identified usage data and analytics to understand engagement patterns, improve the Site and Services, and for other internal business purposes. Aggregated and de-identified data is not Personal Information and is not subject to this Privacy Policy. To the extent we process de-identified personal information, we will maintain and use it in a de-identified form and will not attempt to re-identify it unless permitted by applicable law.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other usage data and technical information.
We use cookies and similar technologies for functionality and security purposes, such as keeping you logged in, remembering your preferences, and protecting against unauthorized access. We do not currently use cookies, pixels, or similar technologies for targeted advertising or cross-context behavioral advertising. We may use basic analytics technologies to understand how the Services are used and to improve performance. You can manage your cookie preferences through your browser settings. If you disable cookies, some features of the Site or the Services may not function properly. Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.
Information collected from third parties
In Short: Some information is collected about you and transmitted to us from third parties. These are subject to privacy policies entered into between you and such third party.
We may collect any of the above categories of personal information about you from third parties, including payment processors, banks, identity verification partners, advertising networks, internet service providers, data analytics providers, government entities, social networks, public databases, as well as your employer or platform if you are an authorized user on a corporate account, or if you are a member of a publishing network. If you provide information to us through a third party, you grant us and these third parties the right, power, and authority to act on your behalf to access and transmit your personal information. You will have the opportunity to view or agree to these service providers’ privacy policies before using their services.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To communicate with you, including by sending administrative or other transactional information to you.
To fulfill and manage your transactions.
To perform identity verification in compliance with applicable laws and regulations.
To detect and protect against security incidents, fraud or illegal activities.
To monitor and identify usage trends.
For analytics, research, and marketing.
To verify or maintain the quality of our Services, and to improve the content and functionality of our Services.
To exercise our rights under our Legal Terms or under applicable laws and regulations.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We do not sell your personal information to any party. We may need to share your personal information in the following situations:
Other users. If you are a writer, we may share your personal information linked to your Contribution, such as the name in your byline, with readers. If you are a reader, we may share transaction history (i.e., the fact that a Contribution was purchased and at what price) or usage trends on an aggregated or anonymized basis with the writers.
Service Providers. LedeWire uses third-party service providers and contractors to provide certain services. When we employ another entity to perform a function to support our Services to you, we may provide them with the personal information that they need to perform their specific function.
AI Assistants. You may access our Services through an AI Assistant via an authorized programmatic integration, plugin tool, or API bridge that enables the AI Assistant to access and operate the Services on your behalf (an “AI Assistant Connector”). When you enable an AI Assistant Connector, you consent to us sharing some of your personal information with the AI Assistant provider, including your account or transaction history, and your Wallet balance.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Law Enforcement or Other Legal Parties. We may disclose your personal information to competent law enforcement bodies, regulators, our insurers, external legal advisors, government agencies, courts, or other third parties where disclosure is necessary to comply with applicable laws, to exercise, establish or defend our rights, or to protect your rights or vital interests.
We may also share your aggregated and anonymized information publicly, including as a way to share information about LedeWire’s usage and business. Certain profile information may be public as well, including if we use your User Content or profile information for marketing purposes as permitted by our Legal Terms. In such scenarios, we will do our best to avoid posting Personal Information that by itself would identify you personally, such as your full legal name.
HOW DO WE KEEP. YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
On our Site and in your LedeWire Account, you may also make changes to your settings and preferences, including privacy preferences. You may opt out of marketing communications as applicable, although you will continue to receive transactional or service-related communications.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
In Short: We will only keep your personal information for as long as it is necessary.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
Our services are not directed to, or intended for, minors. We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If you have reason to believe that a minor has provided personal information to us, please contact us.
WHAT ARE YOUR DATA PRIVACY RIGHTS?
Depending on where you live, applicable law may give you some or all of the following rights with respect to your Personal Information. We honor these rights for all users regardless of location, except where a right is specific to a particular jurisdiction’s law and noted as such below:
Right to Know / Access: Request information about our collection, use, and disclosure of your personal information and obtain a copy in a portable format.
Right to Correct: Request that we correct inaccuracies in your personal information.
Right to Delete: Request that we delete personal information, subject to legal exceptions.
Right to Opt Out: Opt out of the sale of your personal information and the sharing or processing of personal information for cross-context behavioral advertising or targeted advertising, as applicable. We do not sell or share your personal information for these reasons. If we ever engage in these activities, we will provide the required notices or process opt-out signals in a manner as required by law.
Right to Appeal: Appeal our decision if we decline to act on your request.
Right of Portability: Request that your personal information is transferred.
Non-Discrimination: We will not unlawfully discriminate against you for exercising your rights.
You may submit a request by emailing privacy@ledewire.com with the subject line “Privacy Rights Request.” We will verify your identity consistent with applicable law before fulfilling a request, which may require you to confirm information associated with your Account. You may designate an authorized agent to make a request on your behalf, subject to verification and authorization requirements. We will respond to verifiable requests within the timeframes required by applicable law. If we decline to act on your request, we will provide a written explanation of our decision. Where applicable law provides a right to appeal, you may appeal by contacting privacy@ledewire.com; we will respond to your appeal and inform you of any further recourse available to you, including the right to contact your local data protection authority or state attorney general.
LINKS TO OTHER WEBSITES
This Privacy Policy applies only to our Site and to the Services. The Site or the Services may contain links to other websites not operated or controlled by us (the “Third-Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Site or the Services do not imply that LedeWire endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.
JURISDICTIONAL LIMITS
We are based in the United States, and the Personal Information we collect is stored and processed in the United States. If you access the Platform from outside the United States, your Personal Information will be transferred to, stored in, and processed in the United States and potentially other jurisdictions where our service providers operate.
UPDATES TO OUR PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, Services, or legal requirements. We will post updates with a new effective date and take additional steps where required by law.
CALIFORNIA PRIVACY NOTICE
This section describes how we collect, use, and share the Personal Information of California residents in our capacity as a “business” under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) and the rights these users may have with respect to their Personal Information.
For purposes of this section, the term ‘Personal Information’ has the meaning given in the CCPA and does not include information exempted from the scope of the CCPA. This section does not apply to our collection, use, and sharing of personal information of our internal staff.
Categories of Personal Information we collect and disclose: See “What information do we collect?” for more information.
Sensitive Personal Information: We do not collect or process sensitive personal information for purposes of inferring characteristics about consumers, and we do not use or disclose sensitive personal information for purposes other than those permitted by the CCPA regulations. For readers, sensitive personal information may be included in the content of your queries or input. For writers, sensitive personal information may include tax identification and government-issued identification provided for compliance purposes. Accordingly, the consumers’ “Right to Limit” under the CCPA does not apply to our current practices. If that changes, we will provide a Notice of Right to Limit and honor requests as required by law.
Sales and Sharing: Under the CCPA, ‘sales’ and ‘sharing’ are broadly defined, respectively, and include disclosing or making available personal information in exchange for monetary or other valuable consideration or for purposes of cross-context behavioral advertising. We do not sell your personal information or share your personal information as those terms are defined by the CCPA. We also do not have actual knowledge that we sell or share personal information of consumers under 16 years old. If we ever engage in selling or sharing, we will provide the required California notices or process opt-out preference signals in a manner as required by law.
Recordkeeping: We maintain records of consumer requests and our responses as required by law and will implement any additional requirements that become effective under forthcoming California regulations.
Automated Decision-Making Technology (ADMT): We do not currently use ADMT to make significant decisions about consumers. If we begin doing so, we will provide a pre-use notice as required by law.
California Shine the Light
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes, subject to certain exceptions, as defined in California Civil Code Sec. 1798.83. We do not share Personal Information with third parties for the third parties’ direct marketing purposes.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hello@ledewire.com or contact us by post at:
Relight Media Inc
3141 American Saddler Dr.
Park City, UT 84060
United States